Click the “manage questions” link to view and work with individual questions. The default view will likely be many pages long and the questions aren’t necessarily in any particular order. You may find it more useful to view questions using the tree view.
Under tree view, questions are displayed grouped by their categories.
Adding New Questions
The most efficient way to upload new questions yourself is to use a CSV file. From the grid view, click the CSV upload button. Each line of the file represents one question, with twelve fields, which are outlined in the table below. The fields allow you to determine how the question will look, where it shows up (under what category), what type of answers are allowed and how the answers will be scored.
Field number | Field name | Required | Explanation |
1 | text | yes | the question itself |
2 | parent | no | this field is blank if it has no parent question |
3 | category | yes | |
4 | explanation required | no | Under what circumstances does the answer require an explanation? r = if answer is favorable; u = if answer is unfavorable; a = always; n = never |
5 | show if parent | no | y = if the answer to the parent question is favorable, then show this question (default); n = if the answer to the parent question is unfavorable, then show this question. |
6 | weight* | no | c = critical; h = high; m = medium (default); l = low; i = informational |
7 | allow partial credit | no | true = in addition to yes or no answers, users could answer 1-33%, 34-66% or 67-99; false (default) = users can only select yes or no |
8 | high partial credit percentage is better | no | true = higher percentages are more favorable; false (default) = lower percentages are more favorable (only applies for questions that allow partial credit answers) |
9 | allow explanation | no | true = allow users to type in an explanation; false (default) = no explanation allowed |
10 | help text | no | text that will be displayed as help text for the question (recommended) |
11 | full credit text | no | This text is displayed to the user to show them what a full-credit answer should be (default text is “yes”) |
12 | no credit text | no | This text is displayed to the user to show them what a no-credit answer would be (default text is “no”) |
The weight value is used to calculate the scores which are reported by ISORA’s reports module. The multiplier for the selected answer will be multipled by the question’s weight value to determine the score for the question. The survey score is the cumulative total for all questions in that survey. The respective weight values are summarized in the table below.
Weight | Value |
critical | 10 |
high | 7.5 |
medium | 5 |
low | 2.5 |
informational | 0 |
To add a single new question to ISORA, you can use the “add a new question” box. Fill in the fields and click “save.”
Editing existing questions
To edit an existing question, you can click the text of the question itself. This changes the “add a new question” dialog into an edit dialog.
You can see a little bit more detail if you click the pencil icon next to the question. The resulting window allows you to view and edit “help text,” which is some extra information you can provide along with the question to make it easier to answer. When users are filling out surveys, they can click a button next to the question to view the help text.
You can also view the revision history for the question. Each time you change a question, you can’t just overwrite the old question, because it might have already been used in a survey that was run in the past. If a question does have revisions, ISORA will keep track of which version of it was used in each survey that included it.