FAQ: LDAP Login Error Message But I'm Not Using LDAP

Problem

Open

You can see this error even if you’re not using LDAP. It simply means that the password was entered incorrectly. If a user forgot his or her password, a superuser should log in and reset the user’s password.

This error could also occur if no password was set for the user. See also: How to Add People and Define Their Roles in Isora GRC

Solution